Next-gen fire dispatch software for rapid response and management

Overview

Critical dispatch and support for fire agencies

Why Octave

Technology that helps fire agencies respond with confidence

From everyday medical calls to multialarm structure fires and regional mutual aid incidents, fire departments need integrated technology that keeps crews connected, informed and ready to respond. Octave brings dispatch, operations and incident response together in one platform, helping agencies improve coordination, support firefighter safety and deliver faster, more effective service to the communities they protect.

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Confident coordination and response

  • Accelerate response with intelligent workflows and real-time mapping

  • Dispatch the right apparatus and personnel quickly and with confidence

Streamlined reporting and documentation

  • Capture and manage incident reports and operational records

  • Improve efficiency, accountability and decision-making

Connected and informed crews

  • Leverage hydrant map, response plans and critical location history

  • Combine intelligent tech with cross-jurisdictional collaboration

Advanced and strengthened response

  • Enhance fire response planning and resource allocation

  • Gain deeper visibility into data with advanced analytics

Solutions

Connected fire operations. One intelligent platform.

Fire agencies need a dispatch solution that facilitates rapid response and coordination. Octave connects dispatchers, responders and command staff with the tools they need to share information, manage incidents and make informed decisions. Trusted by fire and rescue teams worldwide, Octave technology improves response, coordination, reporting and day-to-day readiness.

Octave OnCall

Formerly HxGN OnCall. Comprehensive public safety software for agencies of all sizes. Deploy on-premises or in the cloud with NG911 capabilities.

Octave OnCall Dispatch

Formerly HxGN OnCall Dispatch. Next-gen cloud-deployable call-taking and computer-aided dispatch system with capabilities for faster, effective response.

Octave OnCall Records

Formerly HxGN OnCall Records, this robust RMS enables quick data entry and real-time alerts, immediate search and retrieval and extensive reporting capabilities.

Octave OnCall field mobility

Formerly HxGN OnCall field mobility solutions, these mobile public safety software solutions connect mobile users with dispatch and RMS wherever they are.

Octave OnCall Analytics

Formerly HxGN OnCall Analytics, this public safety intelligence software empowers agencies to assess performance, strengthen decision-making and build public trust.

Octave OnCall

Formerly HxGN OnCall. Comprehensive public safety software for agencies of all sizes. Deploy on-premises or in the cloud with NG911 capabilities.

Octave OnCall Dispatch

Formerly HxGN OnCall Dispatch. Next-gen cloud-deployable call-taking and computer-aided dispatch system with capabilities for faster, effective response.

Octave OnCall Records

Formerly HxGN OnCall Records, this robust RMS enables quick data entry and real-time alerts, immediate search and retrieval and extensive reporting capabilities.

Octave OnCall field mobility

Formerly HxGN OnCall field mobility solutions, these mobile public safety software solutions connect mobile users with dispatch and RMS wherever they are.

Octave OnCall Analytics

Formerly HxGN OnCall Analytics, this public safety intelligence software empowers agencies to assess performance, strengthen decision-making and build public trust.

Case studies

Empowering the teams behind every fire response

Resources

Actionable insights for today's fire services

Solution sheet

Improving response for fire agencies

Fire agencies need modern solutions that help them better plan and respond to emergent situations using robust analytics and visual evidence capabilities.

E-book

Managed services keep your agency mission ready

Octave OnCall managed services help manage system complexity, optimize performance and support ongoing modernization.

Brochure

Octave OnCall Dispatch

OnCall Dispatch delivers an exceptional user experience that transforms workflows and offers richer situational awareness without overloading the operator.

Product sheet

Octave OnCall field mobility solutions

Field mobility solutions enhance safety, performance and productivity by connecting mobile users with dispatch and RMS wherever they are.

E-book

The power of a next-gen public safety platform

Discover how agencies around the world are transforming their approach to public safety, adapting to ever-growing demands and regulatory changes and the need to deliver more efficient services.

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Public safety

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