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Need help? Our team is here with a robust network of support and resources.

Training

Expand your knowledge

Explore industry-specific trainings to support integration and digital evolution.

Octave Institute

Find eLearning and instructor-led training from the former Hexagon University site

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Geospatial Training

Boost your skills and efficiency with focused training in GIS, remote sensing and geospatial software

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Public safety training

Hands on training to help public safety teams operate mission critical systems with confidence

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Physical security training

Practical training to deploy, manage, and maintain essential security solutions

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Dynamo online training

Role based, self-paced courses for select public safety, geospatial and physical security products

Customer Portals

Get support

Our customer portals put the power in your hands, with features like intelligent case management, knowledge databases, product downloads and real-time communication tools.

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Octave Community

Access Asset Lifecycle Intelligence products Customer Response System (CRS) for support, knowledge base, downloads and more.

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Octave Cloud

Continuous Optimization and Monitoring with 24/7 Expert Support for Asset Lifecycle Intelligence products.

Safety, geospatial and physical security support

Access the support portal, user community, technical documentation, software licensing and more.

Octave Community

Access Asset Lifecycle Intelligence products Customer Response System (CRS) for support, knowledge base, downloads and more.

Octave Cloud

Continuous Optimization and Monitoring with 24/7 Expert Support for Asset Lifecycle Intelligence products.

Safety, geospatial and physical security support

Access the support portal, user community, technical documentation, software licensing and more.

Technical support

Harness your full potential

Explore our extensive technical support resources, including diagnostics, systems maintenance, upgrades, repairs and more.

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Public safety, geospatial and physical security support

Home for customer support, software licensing, product tutorials, user community engagement and more.

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Octave Docs

Access up-to-date digital documentation for Asset Lifecycle Intelligence solutions with topic bookmarks.

Geospatial software documentation

Online portal for technical documentation for Octave’s geospatial products.

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Alto (formerly Luciad) developer platform

Find developer guides, code snippets, technical articles and more for our Alto product APIs.

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Safety, Infrastructure and Geospatial ISO certifications

Explore our ISO certifications for geospatial, public safety and physical security products.

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User Forums

These virtual or in-person forums are meant to bring Octave product users together to share their expertise, experiences, and best practices.

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Compliance and standards

Access our technology compliance programs and standards for Asset Lifecycle Intelligence products.

Support and licensing

Public safety, geospatial and physical security product support and licensing.

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Compatibility Matrix

Supporting Asset Lifecycle Intelligence products.