OnCall Dispatch

Formerly HxGN OnCall Dispatch. Next-gen cloud-deployable call-taking and computer-aided dispatch system with capabilities for faster, effective response.

Overview

Law enforcement computer-aided dispatch (CAD) system

Benefits

Benefiting emergency operations worldwide

OnCall Dispatch (formerly HxGN OnCall Dispatch) is a flexible suite of next-generation incident management capabilities. Supporting on-premises, customer-hosted or Software as a Service (SaaS) deployments, the intelligent software suite provides superior incident management capabilities in the public safety answering point (PSAP), emergency control room, station, unit or anywhere first responders need to go.

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Add-ons

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Make faster, more informed decisions when every second counts. Enhance collaboration and coordination with real‑time, AI‑driven insights that help you quickly evaluate complex situations. Streamline dispatch operations to reduce response times and improve outcomes through customizable workflows, automated dispatch capabilities and a wide range of flexible options.

Octave OnCall Dispatch Advantage When every second counts, PSAPs must harness relevant information to quickly assess complex situations and take effective action.

Octave OnCall Dispatch Call-Taker OnCall Dispatch Call-Taker allows public safety agencies to view, accept and manage calls for service, and create, update and forward event records.

Octave OnCall Dispatch Essentials A subset of HxGN OnCall Dispatch Advantage, delivers simple dispatch workflows to public safety agencies.

Octave OnCall Dispatch Viewer Octave OnCall Dispatch Viewer provides a simple, cost-effective way to extend access to live dispatch information and basic functions while taking pressure off PSAP staff.

Octave OnCall Dispatch Dashboard OnCall Dispatch Dashboard keeps control room staff and managers aware of live operations and developing trends without the costs or delays associated with developing, deploying and maintaining custom solutions.

Octave OnCall Dispatch Administrator OnCall Dispatch Administrator, a powerful browser-based tool that provides simple, centralized control of the system.

Octave OnCall Dispatch Advisor OnCall Dispatch Advisor provides real-time actionable insights during complex emergencies, from large, rapid-onset events to repeat offenses and linked incidents.

Octave OnCall Dispatch Customer Rules Engine OnCall Dispatch Customer Rules Engine is a tool our Hexagon implementation team can use to help you customize HxGN OnCall Dispatch.

Octave OnCall Dispatch Automatic Dispatch OnCall Dispatch Automatic Dispatch, a cutting-edge add-on to the HxGN OnCall Dispatch suite.