Octave OnCall Records public safety RMS
Formerly HxGN OnCall Records, this robust RMS enables quick data entry and real-time alerts, immediate search and retrieval and extensive reporting capabilities.
Cloud-deployable public safety RMS
Quick and scalable access to information
Octave OnCall Records is a cloud-deployable records management system (RMS) that serves all facets of law enforcement operations and administration. A flexible and scalable solution, this public safety RMS allows agencies to streamline records capture and administration, harness data to inform investigations, effectively manage resources and enhance community safety.
Records management with simplified workflows
OnCall Records serves all facets of law enforcement operations, including field and office reporting, patrols, investigations, custody and administration. Unified workflows and data remove manual and duplicative tasks to streamline data capture and administration, while improving overall quality.
Centralized records management
A unified database links people, property, places and related records for efficient capture, organization and retrieval across all facets of law enforcement operations.
Real-time alerts
Rules-based notifications instantly inform users of critical data changes or updates, improving awareness and timeliness of action.
Field-based reporting
Officers can search, update and submit reports using optimized mobile and in-vehicle solutions, increasing efficiency and accuracy outside the office.
Optional citizen reporting portal
Through a public-facing interface, residents can file minor incident reports, submit tips, request services and view incident maps, enhancing transparency and engagement.
Reporting and analytics tools
Includes extensive reporting and analytic capabilities for statutory reporting, data visualization and investigative support, either natively or via integration with analytics modules.
Flexible deployment and integration
Supports both cloud and on-premises deployment models and integrates with CAD, mobile apps and other Octave OnCall components, allowing agencies to scale and connect systems seamlessly.
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OnCall Records in action
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Explore the suite
Octave OnCall Records Citizen Reporting allows residents to file reports of minor incidents, leave tips, request services or view crime / accident maps.
Octave OnCall Records Mobile lets officers search records, conduct interviews, capture report info and issue citations from their smartphones or hand-held tablets.
Octave OnCall Records Field-Based Reporting gives in-unit devices real-time access to OnCall Records, with fast and convenient data entry and report submission capabilities.
Octave OnCall Records Jail enables agencies with small- to medium-sized facilities to manage all jail functions, from booking to release.