Octave OnCall Planning and Response
Formerly HxGN OnCall Planning & Response, this web application manages major incidents and events by integrating and coordinating resources.
Detailed common operating picture
Manage major incidents and events
OnCall Planning and Response allows agencies to maintain a common operating picture (COP) and manage the entire lifecycle of a major incident or event. Its ability to continually monitor situations and quickly adapt all aspects of an operation ensures agencies maintain control, even in rapidly changing situations, and keeps users aware of changes to command structures, objectives, assignments and action plans.
Fulfill incident command system requirements
Harness the collective capabilities of diverse responders and provide a single source of information and record of action throughout the entire life cycle of any event or emergency for safe, efficient and effective operations.
Unified operational information
OnCall Planning and Response maintains dynamic and linked views of key operational elements. By removing the problems of static or fragmented records, it speeds communication and ensures all members of the team have current and consistent insight.
Dispatch integration
OnCall Planning and Response uses a low-code integration platform to enable agencies to develop bidirectional communication with computer-aided dispatch (CAD) software, providing fast and accurate information flows while removing data processing overheads.
Event history
OnCall Planning and Response records all user and system activities in structured audit logs that include a time stamp coupled with information on the operator and event-related action. It provides vital data to support post-event review, legal actions, training and simulation.
Simple deployment
Users access the solution via a web client, ensuring easy-to-deploy operations across diverse agencies and levels of command. OnCall Planning and Response does not require agencies to distribute license keys or software, making it fast and simple to extend access to new users and organizations.
Secure hosting
OnCall Planning and Response’s web-based deployment allows agencies to host systems in secure remote locations (i.e., data centers) or the cloud to promote resilience.
Simple adaptation with focused training and simulation
Visual editing tools make it easy to configure and customize workflows and forms to specific requirements without coding. OnCall Planning and Response leverages current organizational data, plans and operational histories to ensure training is relevant and substantive.
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