Reliance corrective action software

Corrective and preventive action (CAPA) software helps resolve quality issues faster and prevent recurrence with practical automation and insights.

Overview

Get to the root of quality issues

Benefits

Turn nonconformances into continuous improvement

Identify the root cause issues quickly and take decisive corrective and preventative actions to implement an effective resolution plan with smart recommendations. Reliance gives you real-time insights to fix problems faster and prevent them from coming back, so you can get more done with less friction.

Features

Powerful tools for end-to-end CAPA management

A strong CAPA management program lays the foundation for effective root cause analysis and timely corrective actions. CAPA management plays a key role in maintaining regulatory compliance and preventing recurring quality issues.

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Continuous improvement

All stakeholders can collaborate on systemic or recurring issues and resolve them using a process-based approach with smart recommendations.

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Root cause analysis toolkit

Templates and guidance for using industry-standard tools, including fishbone diagrams, pareto charts and 5 whys analysis to achieve continuous quality improvement in a structured and data-driven way.

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Risk analysis

Drive long-term risk mitigation and improvement with predictive analytics. The Reliance Risk Management app allows you to measure, calculate and track risk with trend analysis.

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Analysis and reporting

Real-time dashboards provide complete advanced analytics with insights — collect and analyze all quality-related data to surface risk earlier and drive faster decisions.

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Seamless CAPA integration across your QMS

Integrates with Document Control, Audit Management and Life Sciences Compliance. Whatever the issue — nonconformance, customer complaint or audit finding — a corrective measure can be launched from the appropriate app.

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Move from downstream corrective to upstream proactive

By knowing the true roots of any nonconformance with insights, your organization can inject quality management steps further upstream in the product lifecycle — as early as initial product design.

Statistics

Real results from quality management leaders

Organizations using Reliance see measurable improvements in CAPA resolution times, complaint reduction and overall quality performance. Results are drawn from case studies with quality leaders across manufacturing, medical devices and testing services.

50%

faster CAPA resolution time

45%

decrease in document revision release time

70%

reduction in warranty costs

Statistics sourced from: Polaris Laboratories case study (50% reduction in CAPA resolution time); Owen Mumford case study (CAPAs reduced by 45%); Trane case study (warranty costs reduced by 70%). Individual results may vary based on implementation and organizational factors.

Awards

G2-Award-Badge2-Winter-2026

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Since adopting Reliance, Polaris has seen a significant increase in QMS user participation. Also, key KPIs are improving — a 50% reduction in CAPA resolution time and a 40% reduction in document revision time.
J.D. Pickett
//
Manager of quality and operational excellence, POLARIS
Since adopting Reliance, Polaris has seen a significant increase in QMS user participation. Also, key KPIs are improving — a 50% reduction in CAPA resolution time and a 40% reduction in document revision time.
J.D. Pickett
//
Manager of quality and operational excellence, POLARIS
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