Connect operational procedures, field insights and maintenance history in a single asset record with Octave Attune EAM (formerly HxGN EAM) and Tempo Operating Procedures (formerly AcceleratorKMS)
Does this sound familiar?
You are a technician assigned to perform maintenance on a specific pump. To assess its condition, you need to know if the operations team has been following the pump switchover procedures outlined in the standard operating procedures (SOPs). Were changeovers based on actual operating conditions or simply completed on a schedule? Were the procedures followed correctly?
Your company relies on static PDFs that outline the SOPs on this pump. As a result, you cannot easily determine when procedures were last executed or whether they reflect the latest operating and maintenance knowledge. The SOPs also do not link to the pump's current maintenance condition, making it harder to troubleshoot issues and work efficiently.
If this scenario sounds familiar, you're not alone. Many organizations still rely on outdated documentation that provides little insight into an asset's current condition. That creates safety and reliability risks, forces teams to perform manual checks and validations and increases maintenance and operating costs.
The answer is better connectivity between operations and maintenance. That's where the integration between Octave's Tempo Operating Procedures and Attune EAM comes in.
Operating procedures can be connected to maintenance records, checklists and asset history in Attune EAM, giving maintenance teams the operational context they need to better understand asset performance and condition.
In this blog, we'll explore Tempo Operating Procedures and the value this integration brings to Attune EAM users.
What is Tempo Operating Procedures?
Tempo Operating Procedures is a market-leading procedure lifecycle management solution (PLCM) designed to help organizations improve procedural compliance, reduce the risk of human error and continuously improve how work gets done.
Tempo Operating Procedures transforms traditional paper-based work processes into dynamic, interactive digital experiences by digitizing procedures and instructions.
Key capabilities include:
Connected Frontline Worker: Provides frontline workers with real-time, context-rich information to complete tasks safely and efficiently.
Component Content Management System: Breaks down operating procedures into reusable content components, making it easier to author, update and manage content throughout its lifecycle.
Collaborative Work Environment: Captures field knowledge, tracks interactions with assets and maintains a digital record of activity that supports collaboration and continuous improvement.
How does this integration solve problems for Attune EAM users?
As described in the earlier example, many operators and technicians still rely on static PDFs and paper-based documents to perform critical work. Outdated procedures increase the risk of safety incidents, inefficiencies and unplanned downtime. Uptime Institute's 2025 outage analysis found that nearly 40% of organizations suffered a major outage caused by human error in the past three years. Of those incidents, 85% traced back to staff skipping procedures or to flawed procedures themselves.
Controlled documents should evolve over time, but without a digital system updates can be slow and field feedback is often difficult to capture and apply. As a result, workers may not have access to the latest information and organizations lose valuable opportunities to improve operations.
Tempo Operating Procedures changes that. By digitizing procedures and integrating with Attune EAM, it gives frontline teams real-time access to accurate, governed content wherever they work. It also creates a feedback loop that allows field knowledge to be incorporated directly into the workflow. The result is safer operations, improved maintenance outcomes and a more informed approach to asset management.
The integration helps organizations:
Connect operational procedures to asset records while capturing field feedback that improves understanding of asset performance throughout its lifecycle.
Give technicians access to current digital procedures that reduce errors and support safer, more consistent execution.
Link completed procedures to asset history, creating a more complete view of equipment performance and lifecycle activity.
Maintain traceability and audit-ready records that support compliance and operational consistency.
Support workforce development by helping new hires learn and follow current procedures while reducing training complexity.
Together, these benefits improve asset care, strengthen collaboration between operations and maintenance teams, simplify onboarding and support regulatory requirements.
How it all works together
Consider a technician performing maintenance on a generator using the Tempo Operating Procedures and Attune EAM integration.
Before the Task: The technician reviews the asset history, including procedures. Updates and feedback from previous procedure executions are available, providing valuable context before work begins. Because the procedures are controlled and governed, teams can have confidence they are following approved processes designed to protect people and equipment.
During the Task: The technician can log findings, attach photos and provide real-time feedback as steps are completed. That information is captured and stored in the asset's digital history.
After the Task: The completed procedure is automatically linked to the asset history in Attune EAM. Related procedures, such as startup procedures required after maintenance is completed, can also be quickly accessed. Operations and maintenance teams can now see a full digital trail of the work performed, including insights into performance trends or recurring issues.
Here is what the software looks like in action:
The technician is reviewing the Documents and Procedures that are associated to the asset, getting a better understanding of that asset's needs.
Procedures can be associated directly with an asset, such as the proper start-up or shut-down procedure. Accessibility is as easy as pulling up the desired asset on desktop or mobile, selecting the procedure and reviewing the appropriate SOP for safe work practices.
The technician has drilled into the associated procedure to get details on how to return the asset from Maintenace and the proper startup process.
Procedures are easily managed, updated and controlled in Tempo Operating Procedures, Octave*'s best-of-breed procedural management system, ensuring the workforce is adhering to the proper practices and standards.*
The technician is now executing a work order. During the data collection portion of that work, a Tempo Operating Procedures completion can be launched to follow a step-by-step controlled procedure. The technician launches the procedures from Attune EAM and collects any pertinent data to the work process inside Attune EAM.
Through Tempo Operating Procedures*, the manager is now selecting and publishing the most up-to-date version of the procedure while still maintaining visibility into any historical modifications.*
As work completions happen in Tempo Operating Procedures, Attune EAM receives an automatic document link to that completion so it will always be tracked against the life of the asset.
With Tempo Operating Procedures integrated into Attune EAM, the technician instead accesses a digital procedure directly linked to the asset record. This integration saves time and creates a richer data set for reliability engineers, enabling proactive decision-making and long-term asset optimization.
Connecting operational procedures to asset maintenance systems helps organizations improve visibility, reduce errors and strengthen collaboration between departments. The integration between Tempo Operating Procedures and Attune EAM improves asset care, creates a more complete asset record and helps employees follow procedures with greater confidence and consistency.