LEGOLAND Korea Resort is a theme park in Chuncheon, South Korea. It became the 10th LEGOLAND theme park in the world when it opened in May 2022. Covering an area of 280,000 square meters, the resort is the largest LEGOLAND theme park in Asia.
The resort features more than 40 amusement rides and attractions made with LEGO bricks, as well as shows and events. In addition, over 15,000 LEGO models made with 30 million LEGO bricks are on display, offering visitors an unforgettable experience.
LEGOLAND Korea Resort is working with Octave to solve some of the key challenges related to managing its safety-critical asset portfolio and supporting change management across the organization.
Challenges and objectives
The key priority of LEGOLAND Korea Resorts’ management team is maintaining the availability and reliability of rides and facilities to guarantee the safety of guests and the operational excellence of the park. The asset and system planning team has three overarching objectives to support this outcome:
Implement processes and scheduling for asset maintenance activities such as time-based maintenance, usage-based maintenance, condition-based maintenance and breakdown maintenance.
Ensure equipment is operational and available through asset management, work management, work standardization, maintenance activities and inventory management.
Centralize asset information through recording and analysis, improving maintenance management, analyzing workloads, reducing operating costs and budgeting.
The solution
To meet these objectives, LEGOLAND Korea Resort selected Attune EAM.
Strengthening safety processes
Attune EAM’s safety management module allows the asset and system planning team to set the qualification level for maintenance jobs based on the importance and risk of the inspection. Work is prohibited when the assigned technician does not meet the qualification level for the assigned work order.
They also use the permit-to-work function to recognize the work in progress and reduce the accident rate caused by hazardous work that may be carried out in the same workplace. Lockout tagout can be set on the permit to block any operation of a piece of equipment according to the risk, which prevents the technician from starting their work until the necessary preceding work has been completed.
Streamlining workorders
The work management module streamlines and simplifies the standard work order creation process by importing the qualifications and checklist simultaneously. The team can use QR code scanning to apply the standard work order number to the right piece of equipment. Work orders can also be generated automatically to replace parts or consumables.
Mobility and visibility across the organization
Thanks to Attune EAM mobile applications, each department has a high-level overview so that technicians and managers can see inspection schedules quickly and easily. Technicians can check the status of any work order, from anywhere, on any device.
Personnel can record their work hours through the mobile application, which allows simplified analysis of overall work-hours across the resort and schedules can be adjusted as required.
Efficient materials management
The work management module assigns each spare part a QR code. A purchase order can be raised according to the minimum and maximum quantity, while inventory is conducted through the physical inventory process.
