Washington, D.C.’s Office of Unified Communications (OUC) relied on Octave OnCall Connect (formerly HxGN Connect) for communication and collaboration across local, state and federal agencies during the United States presidential inauguration in January 2025.
U.S. presidential inaugurations attract dignitaries and global leaders, as well as hundreds of thousands of visitors, to the nation’s capital. Washington, D.C.’s OUC is tasked with managing the safety and security of the important event.
For the 2025 inauguration, OUC implemented Octave’s cloud-based collaboration tool, OnCall Connect, to coordinate among the many local, state, federal and military public safety agencies charged with safety during the event. It empowered agencies with visibility and real-time awareness, ensuring a fast and coordinated response to any emergencies that arose.
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OnCall Connect is a cloud-native, real-time incident center as a service solution. to OnCall Connect is a cloud-native, real-time data-sharing and collaboration Platform as a Service (PaaS) solution.
It does this by:
Bridging gaps and breaking down barriers
Enhancing performance and safety in daily operations and emergencies
Leveraging AI for real-time insights
Working alongside your existing business systems
OnCall Connect complements organizations’ existing systems, providing a richer, unified view of information with built-in messaging and tasking to enable both unplanned, ad hoc engagement and ongoing, daily structured collaboration. Easily connect and update data, message and assign tasks to users, and break down barriers between departments, organizations cities and regions.
Octave’s public safety platform
OnCall Connect is part of Octave’s public safety platform, which emphasizes real-time collaboration and interoperability and extends value beyond traditional dispatch centers.