Octave Technical Support

There are 2 tables below, one for 3D Printing and the other for Duplication Equipment, listing respective manufacturers contact details. Please look for the contact details of the manufacturers listed in these tables and contact them directly.

If you have a technical problem concerning 3D printing and you are an Octave customer, then please go to our Technical Support site where you can open a ticket and one of our 3D printing experts will be able to deal with your issue directly.

Before contacting our support or sales staff, take a look through our FAQ sections (links below) to see if your problem or issue hasn't already been answered.

FAQ sections
3D Printing Technical Support Phone Numbers
Before calling support, please have ready the model and serial number of your printer or device.
Afinia 1-952-279-2643
eMail: [email protected]
Raise3D Visit the Raise3D Support Site.
For Warranty Service call: 1-800-626-8539 x 1972 (Octave customers only
Tiertime 1-714-799-9910 Ext 2702
eMail: [email protected]
Zortrax Visit the Zortrax Support Site
For Warranty Service call: 1-800-626-8539 x 1972 (Octave customers only)
FLASHFORGE Toll Free (US & Canada): 1-855-243-9838
International: +1 (626)322-3855
eMail: [email protected]
9:00AM-5:00PM Pacific Standard Time, Monday-Friday
CraftBot 3D Printer For all issues, open a ticket at the CraftBot Ticket Support
Phonel: 1-817-733-5187
eMail: [email protected]
Octave 3D Pen For all issues, open a ticket at the Octave Support Site
For Warranty Service call: 1-800-626-8539 x 1972 (Octave customers only)
Taulman3D Visit the Taulman contact page
Duplicator Manufacturers Technical Support Phone Numbers
Before calling support, please have ready the model and serial number of your duplicator or device.
Copy Master (Original) 1-800-626-8539 x1973
Copy Master II & III 1-866-531-8324 or Email: [email protected]
Vinpower SharkCopier 1-800-707-4748 or Email: [email protected]
Epson Discproducer 1-562-276-1360
Latest drivers, FAQs, manuals or other downloadable, access the site at: Epson Discproducer
U-Reach U.S.A [email protected]
MF Digital (2000, 5000, 3000, 9000 - series...) 1-631-249-9393 x 217 eMail: [email protected]
Microboards (Orbit, Gemini, DSR...) 1-952-556-1639
Microboards web site
Primera (Bravo, BravoPro & Pro Xi...) 1-763-475-6669
Primera web site
Condre (Zipspin) 1-714-799-1704
Nexcopy 1-949-481-6478
Nexcopy support
All Pro Solutions 1-803-980-4141 x108
All ProSolutions support
Teac Disc Publishing 1-323-727-4863