Tiertime/UP Authorized U.S. Service Center
Service & Repair, Spare Parts for UP, UP mini and UP Box series 3D printers.
- Experienced Octave Systems Service Center Technical Staff
- Onsite and Offsite Service available
- Pay for Parts + Labor
- Full Range of Spare Parts available for purchase. Call 1-800-626-8539 ext 1971.
- Open a ticket at the Octave Support Site or call 1-800-626-8539 ext 1972
Service and Repair
Octave Systems technicians can provide service and repair to all UP, UP mini, and UP Box series 3D printers.
- Onsite Service is available for locations that are within 30 miles of Santa Clara, California.
- Pay for parts + labor.
- Please open a ticket at the Octave Support site or call 1-800-626-8539 ext 1972 to make an appointment or to request a quote.
Offsite Service and Assistance
- For offsite assistance, open a ticket at the Octave Support site. Provide as much detail as possible about your problem and our technical staff will respond in a timely manner.
- We can advise you on what parts you need to replace.
- Spare parts can be purchased by calling 1-800-626-8539 ext 1971. Download our Spare Parts Catalog below.
- For more extensive repairs, we can arrange for the printer or printers to be sent to our Service Center.
- Request a quote.
- Pay for parts + labor. and shipping to and from our Service Center.
Octave Systems also has a full range of spare parts for the Tiertime 3D printers. To purchase parts, please call 1-800-626-8539 ext 1971.
* No returns/refunds on spare parts other than if defective.