Tiertime/UP Authorized U.S. Service Center

Service & Repair, Spare Parts for UP, UP mini and UP Box series 3D printers.

  • Experienced Octave Systems Service Center Technical Staff
  • Onsite and Offsite Service available
  • Pay for Parts + Labor
  • Full Range of Spare Parts available for purchase. Call 1-800-626-8539 ext 1971.
  • Open a ticket at the Octave Support Site or call 1-800-626-8539 ext 1972

View full details and download the spare parts catalog below...

Octave Systems
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QUICK DISPATCH - If all products are in stock, most orders ship within 1 business day.

MINIMUM ORDER AMOUNT - There is a minimum order amount requirement of $25.

CALL US NOW on 1-800-626-8539 for help or more information about our products.

SECURE ONLINE ORDERING - All transactions are performed using a Let's Encrypt SHA2 High Assurance SSL Certificate with 2048 bit public key.

FOR TECHNICAL SUPPORT - open a ticket at the Octave Support site.

Details
Details

Service and Repair

Octave Systems technicians can provide service and repair to all UP, UP mini, and UP Box series 3D printers.

Onsite Service

  • Onsite Service is available for locations that are within 30 miles of Santa Clara, California.
  • Pay for parts + labor.
  • Please open a ticket at the Octave Support site or call 1-800-626-8539 ext 1972 to make an appointment or to request a quote.

Offsite Service and Assistance

  • For offsite assistance, open a ticket at the Octave Support site. Provide as much detail as possible about your problem and our technical staff will respond in a timely manner.
  • We can advise you on what parts you need to replace.
  • Spare parts can be purchased by calling 1-800-626-8539 ext 1971. Download our Spare Parts Catalog below.
  • For more extensive repairs, we can arrange for the printer or printers to be sent to our Service Center.
  • Request a quote.
  • Pay for parts + labor. and shipping to and from our Service Center.

Spare Parts

Octave Systems also has a full range of spare parts for the Tiertime 3D printers. To purchase parts, please call 1-800-626-8539 ext 1971.
* No returns/refunds on spare parts other than if defective.

Tiertiem Spare Parts catalog Download the Tiertime Spare Parts catalog (PDF).

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