Manufacturers' Contact Directory
If you are a customer of Octave Systems
and are experiencing a problem with a product you purchased from Octave,
we encourage you to check the listings below and contact the company who
manufactures the product directly, using the information provided. If
you need further assistance finding the appropriate technical support,
please return to the Technical Support Page and follow the next step.
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Before calling for support please have the model number and serial number of the machine.
BY CATEGORY:
CD DVD Duplicators
CD DVD Recording Software
CD DVD Recording
Accessories
BY MANUFACTURER:
Ahead - Nero
Condre - Tracer Pro, Infinity
Copy Master - Copy Master, Copy Master II
Gear Software - GEAR
HHB - Burnit Compact Disc Recorders
MediaTechnics - Fusion
MF Digital - 2000, 5000, 3000, 9000 - series
Microboards - Orbit, Gemini, Copywriter..
Multipod- 5 in 1 USB Device
Primera - Bravo II, Composer, Accent
Rimage - 2000i, 360i
TASCAM - Live Event Recorder
CD DVD DUPLICATORS
Condre
Toll Free: 1-(866)-500-3472
Email: techsupport@condre.com
Web: http://www.condre.com
Address:
15151 Technology Drive
Eden Prairie, MN 55344
Copy Master
Octave Corporation
E-Mail: techsupport@octave.com
Web:
http://www.octave.com/cgi-bin/shop/shop.cgi/choice/html_support
Copy Master Original
Toll Free: 1-(800)-626-8539
Copymaster II
Toll Free: 1-(866)-531-8324
Address:
502B Vandell Way
Campbell, CA 95008, USA
MediaTechnics
Phone: 1-(310)-781-1101
Toll Free: 1-(800)-474-8996 Extension 803
Web: http://www.mediatechnics.com
Address:
429 Ingalls Street
Santa Cruz, CA 95060 MF Digital
Phone: 1-(631)-249-9393 Extension 310
Email: support@mfdigital.com
Web: http://www.mfdigital.com
Address:
121 Carolyn Blvd.
E. Farmingdale, NY 11735
U.S.A.
Microboards Technology, Inc.
Phone: 1-(952)-556-1639
Toll Free: 1-(800)-646-8881
Web: http://www.microboards.com
Address:
Attn: Tech Support
8150 Mallory Ct
Chanhassen, MN 55317
Primera
Phone: 1-(763)-475-6669
Toll Free: 1-(800)-797-2772
Web: http://www.primera.com
Address:
c/o Technical Support Department
Two Carlson Parkway North
Plymouth, MN 55447-4446
U.S.A
Rimage
Toll Free: 1-(800)-553-8312 - Option 2
Email: 414@rimage.com
Web: http://www.rimage.com
Address:
7725 Washington Avenue South
Minneapolis, Minnesota 55439
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CD DVD RECORDING SOFTWARE
Ahead
Phone: 1-(888)-309-4212 (Support costs $1.29 per minute)
Fax: 1-(818)-956-7094
Email: techsupport@nero.com
Web: http://www.nero.com
Address:
Nero Inc.
330 N. Brand Blvd., Ste 695
Glendale, CA 91203-2335
USAGEAR Software, Inc.
Phone: 1-(561)-575-4327
Fax: 1-(561)-575-9315
Email: support.us@gearsoftware.com
Web:
http://www.gearsoftware.com
Address:
One Main Street
Suite 205
Tequesta, Florida USA 33469
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CD DVD RECORDING
HHB
Web: http://www.hhb.co.uk/
TASCAM
Phone: 1-(323)-727-7617
Web: http://www.tascam.com/
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ACCESSORIES
Multipod
Octave Systems
Toll Free: 1-(800)-626-8539
E-Mail: techsupport@octave.com
Web:
http://www.octave.com/cgi-bin/shop/shop.cgi/choice/html_mpsupport
Address:
502B Vandell Way
Campbell, CA 95008, USA
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