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Shipping Policy

Shipping to United States, Canada, Puerto Rico and US Virgin Is.
Octave Systems, Inc. offers shipping to all fifty U.S. states, Canada, Puerto Rico and the U.S. Virgin Islands. We currently offer shipping through UPS/FedEX Ground, Next Day Air, 2nd Day Air or 3 Day Select. On selected products, Octave offers Free UPS ground shipping within the USA continental 48 contiguous states.

Octave does NOT ship to post office boxes. Please provide a physical address to which we can ship your order. UPS will deliver to your home or place of business even if you do not have home mail delivery.

All shipping fees are calculated based on published rates provided directly to us by UPS and FedEX.

UPS Canada Customs Brokerage Rate Guide

APO and FPO
All orders being shipped to an APO or FPO address will be shipped via the United States Postal Service. The postage rate will be calculated separately - after you submit your order, we will calculate shipping charges and contact you to confirm shipment.

International Orders (Canada & Puerto Rico Not Included)
Octave Systems will only ship international orders that have been prepaid by Bank Wire Transfer and ship on the customers UPS, FedEX or DHL accounts. We will not accept payment by credit card and will not prepay and add the freight charge. Octave Systems is NOT responsible for any duties or taxes that are incurred with an international shipment. International customers can contact us via email at [email protected] for more details. Alternatively, visit Octave Systems on Amazon.

International customers can buy the 3D printer, filament and accessories at Amazon.

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